Terms & Conditions                                                     

Welcome to Essential Advanced Skincare and Medspa! We’re so glad you’re here. Please take a moment to read our terms and conditions—they’re designed to protect your time, your results, and our ability to serve you at the highest level.

 

Appointments & Cancellations

We know life gets busy! If you need to cancel or reschedule, please give us at least 24 hours’ notice. Missed appointments or cancellations made with less than 24 hours’ notice may be subject to a cancellation fee. No-shows may result in forfeiture of a deposit or booking privilege.

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Late Arrivals

If you’re running late, we’ll do our best to accommodate you, but please understand that we may need to shorten or reschedule your appointment to avoid impacting other clients.

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Payments

We accept major credit cards, debit cards, and HSA/FSA (for eligible treatments). Full payment is due at the time of service unless otherwise arranged. Deposits may be required for certain services or packages.​

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Privacy & Personal Information

We respect your privacy. Any personal or health information you share with us is kept confidential and protected in accordance with HIPAA and relevant privacy laws.

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Mobile Terms of Service

By opting in to receive marketing communications from Essential Medspa, you agree to receive occasional emails and/or text messages about:

• Special promotions and limited-time offers

• New services and treatment launches

• Educational content related to skincare, menopause, hormone health, and weight management

• Event invitations and open house announcements

• Appointment reminders or follow-up care information 
   

Message frequency may vary. Message and data rates may apply for text messaging. You may unsubscribe at any time by clicking “unsubscribe” in emails or replying STOP to text messages.

 

You can cancel the SMS service at any time by texting “STOP.” After you send “STOP,” we will confirm your unsubscribe via SMS. After this, you will no longer receive messages from us. If you would like to opt back in, you may sign up again as you did previously.

 

If you are experiencing issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at info@essentialmedspa.com or 617-415-4177.

 

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.If you have questions regarding privacy, please review our Privacy Policy.